Privacy Policy for nbajeee

Data Controller & Scope

This Privacy Policy applies to all personal data collected, processed, and stored by nbajeee in connection with the operation of the online casino and sports betting platform accessible at nbajeee. The platform acts as the data controller for all personal information provided by Players in Bangladesh and other permitted jurisdictions during registration, gameplay, financial transactions, and support interactions.

This Policy covers data collected through all channels associated with nbajeee, including the main website, any mobile-optimised web interface, live chat support sessions, email correspondence, and promotional campaigns administered directly by the platform. It does not govern the data practices of third-party game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and others) or payment service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard), each of which maintains its own independent privacy policy.

By registering an account on nbajeee, making a deposit, placing a wager, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must not register or continue using the platform.

Information We Collect

nbajeee collects personal data from Players through several distinct channels. The categories of data collected, and the channel through which each category is gathered, are set out in the table below.

nbajeee does not collect biometric data beyond the selfie photograph required for identity matching during KYC. We do not collect data from your device's contacts, location services, camera, or microphone beyond what you explicitly submit. We do not purchase or import personal data from third-party data brokers.

How We Use Your Data

All personal data collected by nbajeee is processed for one or more of the following legitimate purposes. We do not use your data for any purpose beyond those listed below without first obtaining your explicit consent.

1. Account Creation and Management: Registration data is used to establish your account, verify your identity, and maintain accurate records of your account status, preferences, and history on nbajeee.
2. Transaction Processing: Financial data is used exclusively to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels, and to maintain an accurate BDT wallet balance for your account.
3. Identity Verification (KYC): KYC documents are used to verify that you are the genuine account holder, that you meet the 18+ age requirement, and to fulfil anti-money-laundering (AML) compliance obligations before releasing withdrawals above the applicable threshold.
4. Platform Security and Fraud Prevention: Technical data including IP address, device fingerprint, and login timestamps are used to detect and prevent unauthorised account access, multi-accounting, bonus abuse, and other fraudulent activity.
5. Responsible Gaming Compliance: Gameplay data and responsible gaming settings are monitored to identify patterns that may indicate problem gambling behaviour, allowing our team to reach out proactively and to enforce self-imposed limits accurately.
6. Customer Support: Communication data is used to manage and resolve support enquiries, disputes, and complaints submitted by Players via live chat or email.
7. Regulatory Compliance: Data may be processed and retained to comply with applicable financial crime prevention obligations, including anti-money-laundering (AML) and counter-terrorism financing (CTF) requirements.
8. Platform Improvement: Anonymised and aggregated gameplay and technical data are used to analyse platform performance, identify technical issues, improve game selection, and optimise the user experience for players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.
9. Promotional Communications: Where you have opted in to marketing communications at registration or subsequently, we may use your email address or mobile number to notify you of bonuses, seasonal promotions (Eid, Pohela Boishakh, BPL, IPL), and platform updates. You may opt out at any time by contacting our support team.

Cookies & Tracking Technologies

nbajeee uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session state while you are logged in, and to gather anonymised analytics data that helps us improve performance for players in Bangladesh. We do not use invasive third-party advertising cookies or cross-site tracking pixels.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential session cookies will prevent you from logging in to nbajeee and will interrupt normal platform function. Disabling analytics or preference cookies will not affect your ability to use the platform but may mean that certain personalisation features are unavailable.

nbajeee does not use cookies to build advertising profiles or to retarget you with advertisements on other websites. We do not sell or share cookie data with advertising networks or data brokers.

Data Sharing & Third Parties

nbajeee does not sell your personal data. We share data with third parties only in the limited circumstances described below, and only to the minimum extent necessary to fulfil the stated purpose.

• Payment Service Providers: Financial data (account number, transaction amount in BDT) is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and other MFS/banking partners solely to process deposit and withdrawal transactions. These providers process your data under their own privacy policies and are independently responsible for their data practices.
• Game Studio Providers: Anonymised session tokens and game round identifiers are shared with game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi) to facilitate game loading and result settlement. No personally identifiable information is shared with game studios beyond what is technically required for session management.
• Identity Verification Partners: Where automated KYC document checking is used, scanned document images may be processed by a trusted third-party identity verification service operating under strict confidentiality agreements. Such partners are not permitted to use your KYC data for any purpose beyond the verification check.
• Legal and Regulatory Disclosure: nbajeee may disclose personal data to law enforcement, financial intelligence units, or other competent authorities where required to do so by law, court order, or valid regulatory request. In such cases, we will disclose only the minimum data required and will notify the Player where legally permissible.
• Fraud Prevention and Security: Anonymised technical data (IP address ranges, device fingerprint hashes) may be shared with industry fraud prevention networks to protect the platform and its players from coordinated fraud attacks, multi-accounting, and money laundering schemes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of nbajeee's business, Player data may be transferred to the acquiring entity. Players will be notified via email or platform notice before any such transfer takes effect and will be given the opportunity to close their account and withdraw any real-money balance.

Data Retention Periods

nbajeee retains personal data only for as long as is necessary for the purpose for which it was collected, or for as long as required by applicable legal or regulatory obligations. The retention periods applicable to each category of data are set out below.

Once the applicable retention period has expired, nbajeee will securely delete or irreversibly anonymise the relevant personal data. Secure deletion involves overwriting stored data in a manner that makes recovery impossible. Where anonymisation is applied, the resulting dataset contains no information that could be used to identify any individual Player.

Security Measures

nbajeee implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• TLS/SSL Encryption in Transit: All data transmitted between your browser or device and nbajeee's servers is encrypted using Transport Layer Security (TLS). Our SSL certificate is validated and renewed regularly. You can verify the secure connection by checking for the padlock icon in your browser address bar.
• Encryption at Rest: Sensitive personal data — including passwords (stored as salted hashes), KYC document images, and financial records — is encrypted at rest using AES-256 encryption on secured servers.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Only authorised nbajeee personnel with a legitimate operational role may access Player personal data, and all access is logged and auditable.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their nbajeee accounts. 2FA adds a second layer of verification beyond the password, reducing the risk of unauthorised account access even if login credentials are compromised.
• Fraud Detection Systems: Automated systems monitor all login activity, deposit patterns, and withdrawal requests for indicators of fraud, account takeover, or suspicious financial behaviour. Anomalies trigger immediate security review and may result in temporary account suspension pending investigation.
• Penetration Testing & Security Audits: nbajeee conducts periodic security assessments of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Data Breach Response: In the event of a confirmed data breach affecting Player personal data, nbajeee will notify affected Players as promptly as practicable and will take immediate steps to contain and remediate the breach. Players will be advised of the nature of the breach and the steps they should take to protect themselves.

Your Rights as a Player

As a registered Player on nbajeee, you hold the following rights with respect to your personal data. These rights may be exercised at any time by contacting our support team via live chat or by emailing support@nbajeee. We will acknowledge all data rights requests within 5 business days (BST, UTC+6) and aim to resolve them within 30 calendar days.

Please note that some rights — particularly the right to erasure — may be limited where nbajeee has an overriding legal obligation to retain data, such as AML record-keeping requirements or where data is needed to defend against an active legal claim. In such cases, we will explain clearly what data must be retained and for how long.

To exercise any of the above rights, please write to us at support@nbajeee with the subject line "Data Rights Request" and include your registered username and a description of the right you wish to exercise. We may need to verify your identity before processing the request to prevent unauthorised access to another Player's data.

Minors & Age Verification

nbajeee operates a strict 18+ policy. The platform is intended exclusively for adults aged 18 years and above. We do not knowingly collect, store, or process personal data relating to individuals under the age of 18. Registration on nbajeee by a person under 18 is a breach of our Terms & Conditions and this Privacy Policy.

Where nbajeee discovers or is notified that an account has been registered by a person under 18, we will immediately:

• Suspend and close the account
• Return any deposited real-money balance (excluding any bonus funds) to the payment method used for deposit
• Delete all personal data associated with the underage account as promptly as technically and legally practicable, subject to any short-term retention required for fraud investigation purposes
• Void any winnings accrued during the period of underage access

If you are a parent or guardian and believe that a person under your care has registered an account on nbajeee, please contact our support team immediately via live chat or at support@nbajeee. We will prioritise the investigation and closure of any confirmed underage account.

Updates to This Policy

nbajeee reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features, or data processing practices. When material changes are made, we will notify registered Players via email to the address on file and via a prominent notice on the nbajeee platform for a period of not less than 14 days prior to the changes taking effect.

Minor or non-material updates — such as corrections to typographical errors, clarifications that do not change the substance of how your data is processed, or adjustments to contact details — may be made without prior notice. The "Last Updated" date at the top of this page and within the page hero section will always reflect the date of the most recent revision, whether material or minor.

Continued use of the nbajeee platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must cease using the platform and may request account closure by contacting our support team. Any personal data collected prior to the effective date of a revised Policy will continue to be processed in accordance with the version of the Policy that was in effect at the time of collection, unless you consent to processing under the revised terms.

We encourage all Players to review this Privacy Policy periodically to stay informed about how nbajeee protects and manages your personal data. The current version of this Policy is always available at nbajeee/privacy-policy. Previous versions are available on request by contacting support@nbajeee.