PLAY SAFE
Responsible Gaming Policy

Play Smart. Stay in Control.

nbajeee is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. Our tools and resources help you enjoy the experience without letting it become a problem.

18+ Only Self-Exclusion Available Deposit Limits 24/7 Support SSL Secured
18+

Player Protection First

Every tool on nbajeee is designed with your wellbeing in mind. We actively monitor account behaviour and intervene when patterns suggest a player may be at risk.

Full Account Control

You decide how much you deposit, how long you play, and when to take a break. nbajeee puts all the controls in your hands — accessible at any time from your account settings.

Strict Age Verification

All players must be 18 years or older. We enforce mandatory KYC verification before the first withdrawal and reserve the right to request age documents at any time.

Deposit Limit Tools

Set daily, weekly, or monthly deposit caps in BDT directly from your nbajeee account. Limits take effect immediately and can only be lowered — not raised — within the cooling-off period.

Time-Out & Cool-Off

Need a short break? Activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets on nbajeee.

Self-Exclusion Programme

Players who feel gambling is becoming a serious problem can request a long-term self-exclusion of 6 months, 1 year, or 5 years. Our support team activates exclusions within 24 hours of request.


Responsible Gaming at nbajeee

nbajeee believes that gambling should be an enjoyable, voluntary leisure activity — not a source of financial stress, anxiety, or harm. As Bangladesh's trusted online casino and sports betting platform, we recognise that a small proportion of players may develop problematic gambling habits, and we take our duty of care to those individuals seriously.

Our Responsible Gaming programme is built around four core principles: prevention (giving players the tools to manage their own play before problems arise), early identification (monitoring for behavioural warning signs and reaching out proactively), intervention (applying account restrictions when necessary to protect a player's wellbeing), and support (directing players to appropriate professional help when gambling has become a problem).

These principles apply equally whether you are a cricket betting enthusiast following the BPL season, a slots player spinning for entertainment, or a live casino player enjoying baccarat. Responsible gaming is not a legal checkbox for nbajeee — it is a genuine operating standard that every member of our team is trained to uphold.

Remember: Gambling is Entertainment, Not Income

Never gamble with money you cannot afford to lose. Gambling should be treated as paid entertainment — like a cinema ticket or a restaurant meal — not as a strategy for earning income or recovering financial losses. Set a budget before you play and stick to it regardless of outcomes.


Age Restriction — 18+ Only

Gambling is strictly for adults aged 18 years and above. nbajeee enforces this requirement rigorously across all account types, game categories, and payment methods. Underage gambling is illegal and harmful, and we have zero tolerance for any attempt to circumvent our age verification procedures.

18+

You Must Be 18 or Older to Play

All players on nbajeee must confirm they are 18 years of age or older at the time of registration. Age verification documents (National ID, passport, or birth certificate) may be requested at any point during your account lifecycle. Accounts found to belong to individuals under 18 will be immediately closed and any deposits returned.

Parents and guardians in Bangladesh are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms. If you share a device with a minor, always log out of your nbajeee account after each session and ensure your login credentials are not saved in the browser. If you suspect a minor has accessed your account or registered their own account, contact our support team immediately at support@nbajeee.


Deposit Limits

One of the most effective ways to stay in control of your gambling spend is to set a deposit limit before you start playing. nbajeee allows every registered player to set a maximum deposit threshold on a daily, weekly, or monthly basis, denominated in Bangladeshi Taka (BDT). Once a limit is active, any deposit attempt that would cause your total deposits to exceed the limit within the specified period will be declined automatically.

Daily Limit

  • Set a maximum deposit amount per calendar day
  • Resets at midnight BST (UTC+6)
  • Takes effect immediately on activation
  • Example: cap daily deposits at ৳2,000

Weekly Limit

  • Set a maximum deposit amount per 7-day rolling window
  • Resets every Monday at midnight BST
  • Takes effect immediately on activation
  • Example: cap weekly deposits at ৳10,000

Monthly Limit

  • Set a maximum deposit amount per calendar month
  • Resets on the 1st of each month at midnight BST
  • Takes effect immediately on activation
  • Example: cap monthly deposits at ৳30,000

How to Set a Deposit Limit on nbajeee

1
Log in to Your Account

Visit nbajeee and log in using your registered username and password.

2
Open Account Settings

Navigate to your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

In the settings panel, locate the "Responsible Gaming" tab and click on "Deposit Limits".

4
Enter Your Limit Amount

Choose daily, weekly, or monthly, enter your desired BDT limit, and confirm. The limit activates instantly.

5
Adjusting or Removing a Limit

You may lower a deposit limit at any time with immediate effect. Raising or removing a limit is subject to a mandatory 7-day cooling-off period before the change takes effect — this protects you from impulsive decisions during a losing session.

Important: Deposit limits apply to real-money deposits only. Bonus credits are separate and do not count toward your deposit limit total. If you need assistance setting or adjusting a limit, our support team is available 24/7 via live chat on the platform.


Session & Time Limits

Spending excessive time gambling is one of the early indicators of problematic behaviour. nbajeee provides two distinct time-management tools to help you maintain a healthy balance between gaming and the rest of your daily life in Bangladesh.

Session Time Reminders

Set a maximum session duration (e.g., 30 minutes, 1 hour, 2 hours). When your active session reaches the limit you have configured, nbajeee will display a prominent on-screen reminder and give you the option to end the session or continue. This is a soft prompt — it is your choice whether to stop — but it ensures you are always aware of how long you have been playing.

Time-Out (Cool-Off Period)

A time-out is a stronger measure than a session reminder. When you activate a time-out on nbajeee, your account is temporarily suspended for the chosen duration. You cannot log in, deposit funds, place bets, or access any real-money games during an active time-out. Time-out durations available: 24 hours, 48 hours, 7 days, 14 days, or 30 days. Time-outs cannot be cancelled once activated — they run for the full chosen duration.

Tip: Schedule Regular Breaks

Experienced players recommend the "60-minute rule" — take a 15-minute break away from the screen after every 60 minutes of play. Use this time to drink water, walk around, and check in with yourself honestly: Are you still playing for fun, or are you chasing losses? If you are chasing losses, stop and contact our support team.


Self-Exclusion Programme

Self-exclusion is the most serious account-level intervention available on nbajeee. It is intended for players who recognise that gambling is causing significant harm to their financial situation, relationships, mental health, or daily functioning, and who want to place a firm, hard barrier between themselves and the platform for an extended period.

Unlike a time-out, a self-exclusion is a long-term measure. Once activated, it cannot be reversed before the chosen exclusion period expires. Any attempt to re-register a new account during an active self-exclusion period will result in immediate account closure and forfeiture of any associated balance.

6M
6-Month Exclusion
1Y
1-Year Exclusion
3Y
3-Year Exclusion
5Y
5-Year Exclusion

How Self-Exclusion Works

  • Request: Contact our support team via live chat or email support@nbajeee with the subject line "Self-Exclusion Request". State your registered username and your desired exclusion period.
  • Verification: We will verify your identity to ensure the request is genuine and belongs to the account holder.
  • Activation: Your account will be suspended within 24 hours of a verified request. You will receive a confirmation email once the exclusion is active.
  • During Exclusion: You cannot log in, deposit, withdraw (except a final balance withdrawal processed within 5 business days), or place bets. Any new registration attempt using the same identity details will be refused.
  • Marketing Opt-Out: All promotional emails, SMS messages, and WhatsApp notifications will be suppressed for the duration of your exclusion.
  • Reactivation: After the exclusion period expires, you may contact us to request reactivation. There is a mandatory 7-day reflection period before any reactivated account can make a deposit. We strongly recommend seeking professional support before returning to gambling.
Self-Exclusion is Irrevocable for Its Full Term

Once a self-exclusion is activated, nbajeee will not reverse, shorten, or suspend it under any circumstances for the full duration of the chosen exclusion period — including requests made by the account holder. This is a deliberate design decision to protect you when you are most vulnerable. Please think carefully before choosing a duration, and consider choosing the longer option if you are uncertain.


Warning Signs of Problem Gambling

Problem gambling does not always look the same. It can develop gradually over months and may be difficult to recognise in yourself. The following warning signs are recognised internationally as indicators that gambling may have moved from a recreational activity to a harmful pattern. If you recognise several of these in your own behaviour, we strongly encourage you to use the tools described on this page and to seek professional support.

01

Chasing Losses: Continuing to gamble after losing, with the intention of winning back what you have lost — often increasing bet sizes to do so.

02

Gambling Beyond Your Means: Depositing money you need for rent, food, bills, or other essential expenses in Dhaka, Chittagong, or elsewhere in Bangladesh.

03

Inability to Stop: Feeling unable to stop playing even when you want to, or when you have told yourself "just one more" repeatedly.

04

Neglecting Responsibilities: Missing work, neglecting family obligations, skipping important events, or withdrawing from social life because of gambling.

05

Borrowing to Gamble: Borrowing money from family, friends, or taking loans specifically to fund gambling activity.

06

Preoccupation with Gambling: Spending significant time thinking about gambling, planning the next session, or reliving past wins and losses when not actively playing.

07

Concealing Gambling Activity: Lying to family members or friends about how much you are gambling or how much you have lost.

08

Emotional Distress: Feeling anxious, irritable, depressed, or restless when not gambling, or using gambling to escape personal problems or negative emotions.

09

Escalating Stakes: Needing to bet progressively larger amounts to achieve the same level of excitement — a pattern similar to tolerance in substance dependency.


Honest Self-Assessment Questions

The following questions are adapted from internationally recognised problem gambling screening tools. Answer them honestly and privately. If you answer "Yes" to three or more, we recommend activating a time-out immediately and considering contacting a support organisation.

1. Have you ever gambled more than you planned or could afford?
Consider your last 30 days of activity on nbajeee or any other gambling platform.
2. Have you tried to cut back on gambling and found it difficult?
This includes telling yourself you would stop at a certain amount and then not doing so.
3. Have you gambled to escape stress, anxiety, or personal problems?
Using gambling as emotional relief is a recognised risk factor for dependency.
4. Have you lied to someone close to you about your gambling?
Concealment is one of the strongest predictors of problem gambling escalation.
5. Have you borrowed money or sold possessions to fund gambling?
This includes informal borrowing from family members in Dhaka or elsewhere.
6. Has gambling caused conflict in your relationships, work, or studies?
Relationship strain and occupational impact are key indicators assessed by counsellors.
7. Have you felt restless or irritable when attempting to reduce gambling?
Withdrawal-like symptoms when not gambling are a clinical warning sign.
8. Have you ever returned to gamble again after losing, to try to win it back?
Chasing losses is one of the most common and damaging patterns in problem gambling.
If You Answered Yes to 3 or More Questions

Please consider taking immediate action. Activate a time-out or self-exclusion via your account settings, or contact our support team at support@nbajeee. You do not need to wait until things feel "bad enough" — reaching out early leads to much better outcomes. Professional help is available, confidential, and free of charge through the organisations listed in the Support Resources section below.


Support Resources

If gambling has become a problem for you or someone you care about, professional support is available. The following organisations provide confidential counselling, helplines, and practical guidance. nbajeee encourages any player who is struggling to reach out — there is no shame in asking for help, and early intervention makes a significant difference.

nbajeee Support Team

Our trained support staff can help you activate deposit limits, time-outs, or self-exclusion, and can direct you to professional resources. Available 24/7 via live chat on the platform.

Email: support@nbajeee

WhatsApp: +880 1700 000000

National Mental Health Helpline (Bangladesh)

The Government of Bangladesh operates a national mental health helpline providing free, confidential telephone counselling. Gambling-related distress and financial anxiety fall within their scope of support.

Kaan Pete Roi (Emotional Support): 01779-554391

Gamblers Anonymous (International)

Gamblers Anonymous is a fellowship of individuals who share their experience, strength, and hope with each other to recover from a gambling problem. Meetings are available online and accessible from Bangladesh.

Search "Gamblers Anonymous online meetings" for current schedules. nbajeee does not link to external sites directly.

Self-Help Resources

Several internationally recognised workbooks and self-help programmes are available for problem gamblers. Ask our support team for a recommended reading list. Many resources are available in digital format at no cost.

Family & Friend Support

If you are concerned about a family member or friend's gambling behaviour, our support team can advise you on how to approach the conversation sensitively and what practical steps can be taken to help them.

Email: support@nbajeee

Account Closure

If you wish to permanently close your nbajeee account rather than self-exclude, contact our support team. Permanent closures are processed within 48 hours and any remaining balance is returned via your registered bKash, Nagad, or bank account.

Email: support@nbajeee

Our Commitment to You

nbajeee will never pressure you to continue gambling, reverse a self-exclusion request, or remove a deposit limit in order to keep you on the platform. Our long-term success depends on players who enjoy gambling responsibly — not on extracting money from people who are struggling. If you feel that any member of our team has acted contrary to this commitment, please escalate to support@nbajeee with the subject line "Responsible Gaming Complaint".


Ready to Play Responsibly on nbajeee?

Set your limits, know the signs, and enjoy Bangladesh's most trusted casino platform — cricket betting, live tables, and slots — safely and within your means. For adults aged 18 and above only.